ERP/SAP Quality Management (QM)

Management Systems, Standards and SAP R/3.

- Basic principles.
- Quality elements.
- Documentation of the QM system.
- The QM Information system.
- Environment management.
- A view to the future.

Modeling QM Business Processes Using the EPC METHOD

- Basic principles.
- Definition of terms.
- Structure of the event-controlled process chain (EPC).
- Elements of the event-controlled process chain.
- Structure of the event-controlled process chain.
- Scenario.

R/3 Overview.

- SAP.
- Development of the R/3 system.
- The R/3 system.
- Modules of the R/3 system.
- Previous versions (releases) of R/3.
- Project management for implementation.
- Customizing.
- Client concept.
- Organization structure.
- The R/3 workstation.
- SAPscript. Reports.
- ABAP/4 programs.
- R/3 QM as a CAQ system.

Operation of R/3.

- Logging on and logging off.
- User interface SAP R/3.
- Print.
- User settings.
- Working with transaction codes and multiple sessions.
- Help in the R/3 system.
- Display functions and list display.

Quality Management in the Logistics Chain

- Basic principles.
- Supply chain management (SCM).
- Materials management.
- Purchasing.
- Production.
- Sales and Distribution.
- Service.

Quality and Inspection Planning

- Basic principles.
- Overview of quality and inspection planning.
- Basic data for quality and inspection planning.
- General master data.
- Basic data for quality and inspection planning.
- The inspection plan in R/3 QM.
- General.
- Administration of the inspection plans.
- Structure of the inspection plan (plan structure).
- Application of quality planning in Purchasing (MM).
- Quality/inspection planning for Purchasing in the material master data and Q information record.
- Quality and inspection planning for the goods receipt inspection.
- Application of quality planning in Production (PP).
- Application of quality planning in Sales and Distribution (SD).
- Certificate processing.

Quality Inspection

- Basic principles.
- Inspection lot creation.
- Results recording.
- Characteristic results.
- Defects.
- Inspection lot completion.
- Appraisal costs.
- Sample management.
- Application in Sales and Distribution.
- Application in Production.
- Application in Materials Management.
- Interfaces to external systems and measuring devices.
- Quality Control. Basic principles.
- The usage decision.
- Quality level. Vendor evaluation.
- Basic principles.
- Master data.
- Evaluation criteria.
- Evaluating vendors.
- Evaluations.
- Statistical process control (SPC).
- Dynamic modification of inspection severity and inspection frequency.
- Batch logs.
- Quality costs.
- Basic principles.
- Cost and output accounting.
- Recording quality costs.
- Evaluation of quality costs.
- Implementation possibilities with R/3.

Contd...

The courses are indicative in nature subject to changes as per market requirements.